What payment methods does your store currently support?
We accept a variety of payment methods, Visa credit card, Western Union, bank transfer and credit card payment. If you have any questions, you can contact our professional customer service team and they will solve the problem for you.
Are the watches sold in your online store high-quality replicas?
Our store accepts Visa credit card, Western Union, bank transfer and credit card payment. If you have any questions, you can contact our professional customer service team and they will solve the problem for you.
What are your shipping options and delivery times?
We will arrange shipment by EMS or other express companies according to your location, the delivery time in the United States is usually 15-25 days, door-to-door service is provided. For questions about shipping times to other countries, please feel free to contact our customer service team for assistance.
If you are not satisfied after purchasing, what is your return and exchange policy?
We have a flexible return and exchange policy. If you are not satisfied with the purchased product, you can contact us for the return and exchange process.
Can you provide detailed specifications of a certain watch?
We are very happy to provide you with detailed product information, including specifications, functions, etc. At the same time, most of the watches we sell come with warranty service.
How do I contact the customer service team for help?
You can contact the customer service team through the contact information provided on our website to obtain order status updates and other information.
Do you provide any guidance on how to size a watch?
We provide watch size guidance to ensure that the watch you choose will fit your wrist. You can also contact us if you need to adjust the strap.
Do I need to pay shipping costs when purchasing a watch?
Yes, there is usually a shipping fee of US$30 when purchasing a watch. You can check the specific cost on the checkout page.
Can I choose how to package my watch?
If the order is placed without a gift box by default, you can contact our customer service team when purchasing, and they will introduce you to the specific packaging method of the watch, which is suitable for you or as a gift.